Membership terms & conditions

Membership

We offer fully digital memberships available here on the web. By becoming a member, you accept the terms below and agree to receiving information about current offers and activities.

When logged in as a member, you can book entrance tickets free of charge, get access to membership prices on Fotografiska Live events, as well as benefits in the bistro, restaurant and shop. As logged in to My account, you can see all your membership benefits, your purchase and payment history and administer the settings for your membership.

Types of membership

Benefits and prices differ depending on the type of membership tier. Read more about the different membership tiers and their benefits here (https://www.fotografiska.com/sto/en/medlemskap/).

Right of withdrawal

You have the right according to Swedish law to cancel the purchase of membership on Fotografiska's website within a period of 14 days after the time of purchase. Contact our member service on members.sto@fotografiska.com if you wish to withdraw your purchase and we will help you further.

Validity and termination

Annual membership agreement in Fotografiska Familjen is valid for 12 months from the time of purchase. Monthly memberships have a minimum of 6 months subscription. At the end of the agreement period, the membership is automatically renewed with a new payment setup. If you do not wish to renew your membership, cancel by clicking “Stop auto-renew” when logged in to your account. Do this before current membership period ends. The 14-day right of withdrawal also applies to renewed membership from the time a new fee has been deducted. Contact our membership service on members.sto@fotografiska.com if you wish to withdraw the purchase of renewed membership and we will help you further.

During the subscription period, a price guarantee applies to the member, which guarantees that the price remains the same during the subscription period. When the agreement / subscription period has expired and if a price change has taken place, the price changes to the new specified the month after the subscription period has expired. See more about changes to membership terms below.

If signing up using a gift card as a means of payment, membership is only valid for one year, without an ongoing subscription. At the end of the membership period, an offer will be sent to extend the membership with a subscription.

Changes to membership terms

Fotografiska reserves the right to make changes to membership terms, benefits and prices. Before a change in terms or price takes effect, you as a member are informed in advance through Fotografiska's channels; website and email. Active memberships remain protected against price increases until the subscription period has expired. If you do not wish to renew your membership after any change in terms, please contact our membership service.

Handling of personal data

You can always edit and update your personal information by logging in to My Account on the website. We protect your privacy and always strive for a high level of data protection. In our privacy policy, we explain how we collect and use your personal information. Read more here.

Contact information

For questions about membership, contact our membership service at members.sto@fotografiska.com.